سياسة الإرجاع

Return Policy – Our Store In Our Store, we care about our customers' satisfaction. Therefore, we offer a flexible return policy according to the following conditions: 1. Operating guarantee within two days of receipt • Same electrical current without cutting the wire or replacing the plug, the device will be out of warranty immediately • Do not attempt to repair it 2. Return period: • The order cannot be returned after shipping, regardless of the reason 3. Return conditions: • The product must be in its original condition (unused, undamaged, and in its original packaging) • Attach the purchase invoice or proof of payment • Used or installed products cannot be returned 4. Non-returnable products: • Customized or modified orders (such as special or modified parts) • Products damaged due to misuse or neglect • Consumables such as oils, greases, or perishable materials after opening 5. Return method: • The amount will be refunded to the same payment method used at purchase within 5 to 10 working days • If paid in cash, the refund will be in cash or as store credit 6. Return fees: • If the reason for the return is not due to a store error (such as customer change of mind), the customer bears the shipping or delivery costs if any 7. Support and inquiries: For any questions regarding the return policy, please contact us via: • Mobile / WhatsApp: [0542010804 0594864479] • Email: [[email protected]]